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Job Locations UK-London
Posted Date 4 days ago(22/06/2022 16:57)
Are you an advanced user of TM1?   Our Financial & MI Systems Analyst supports the Finance Systems Manager in ensuring the accessibility of the finance systems across IQUW, ERS and the wider group, these include Sun, TM1 and Q&A. They lead on the management and development of TM1 Financial Planning & Analysis models, working closely with stakeholders and the wider function. They also implement, administer and develop robust finance systems to support all areas of the business whilst ensuring a high level of financial control.    Supported by the Finance Systems Manager, you'll be - Supporting, maintaining and developing TM1 finance models - Working closely with Financial Planning & Analysis Managers regarding TM1 and Financial Planning models, and projects involving them - Liaising with group technology on technical issues such as SQL, Server or Database issues - Conducting business as usual activity such as snapshots, reconciliations, rolling models forward - Supporting and training local and wider business in the use of TM1 - Assisting and supporting the team in the providing of finance systems (Sun Accounts modules and system interfaces)  - A point of contact to ensure successful issue resolution and update customers according to service level agreements   What you’ll get in return - 25 days holiday - Discretionary bonus scheme - Employee assistance programme - Annual holiday buy (up to 3 extra days) - Salary sacrifice benefits - Annual benefits reviews - Professional qualifications and study support    We'd like to hear from you if you - Are a qualified, or nearly qualified accountant - Have in-depth and varied accounting experience  - Are an advanced user of IBM Cognos TM1, where development experience would be an advantage - Have solid SQL skills with an aptitude for learning new systems - Can convey and document complex subjects in an articulate, coherent and digestible form - Have an appreciation for financial controls and an for financial / management accounting  
ID
2022-1240
Position Type
Permanent Full-Time
Job Locations UK-Swansea
Posted Date 1 week ago(17/06/2022 11:02)
Have you thought about a career in insurance?   Our Claims Technicians are on the frontline and provide support and guidance to our customers when having to make a claim. This role is predominantly telephone based, where our technicians ensure that enquiries are processed in a timely manner and handled with the highest of care. Our Claims Technicians are continually building their technical knowledge of insurance claims and the laws and regulations that govern the process.   This position would suit those who have an interest in law, insurance, or customer service. Applicants do not need to have previous experience in these areas as full training will be provided.   The location for this role is our Swansea office. We are currently trialling different patterns of home and office working to determine to optimum working arrangements for the future. During the trial period the classification of this role is Hybrid. Typically, this has entailed three days collaborating with colleagues in the office and two days working from home per week.   Supported by a Claims Team Leader you will be: - Responding to policy holder enquiries and correspondence in a professional manner - Providing reassurance and supporting our customers through the claims process - Establishing the circumstances of a claim and making the appropriate enquiries to ensure all parties understand the claim - Negotiating the settlement of claims in an efficient and economical manner - Promoting and ensuring the use of our approved supply chain when a vehicle requires repair - Pursuing or negotiating the settlement of third-party claims - Building a knowledge of our products and services to become an expert in your field - Acting as a key liaison between the business and our customers providing regular updates on every stage of the process What you’ll get in return: - 25 days holiday - Discretionary bonus scheme - Employee assistance programme - Annual holiday buy (up to 3 extra days) - Salary sacrifice benefits - Annual benefits reviews - Professional qualifications (Chartered Institute of Insurers) and study support  Please get in touch with us if you: - Can quickly build positive relationships with colleagues and customers - Can confidently work with a wide range of audiences in writing and by telephone - Have a keen eye for detail - Can provide excellent customer service, irrespective of industry - Have a desire to continually improve ways of working
ID
2022-1236
Position Type
Permanent Full-Time
Job Locations UK-London
Posted Date 4 days ago(22/06/2022 12:08)
Do you have agency or in-house recruitment experience?    Our Talent Acquisition and HR Advisor will be responsible for delivering on the talent acquisition strategy, whilst building their network and relationship with suppliers and candidates to ensure a robust talent pipeline. They will be involved in all stages of the recruitment process from sign off to on-boarding and assist in the determination of appropriate cost-effective recruitment methods. This is a unique opportunity to join the business at the beginning of journey of unprecedented growth.   The location for this role can either be our Swansea or London office. We are currently trialling different patterns of home and office working to determine to optimum working arrangements for the future. During the trial period the classification of this role is Hybrid. Typically, this has entailed three days collaborating with colleagues in the office and two days working from home per week.   THIS POSITION IS OFFERED AS A 6 MONTH FIXED-TERM CONTRACT   In the role you'll be - Supporting the Talent Acquisition & HR MI Specialist in the planning and execution of recruitment strategy - Managing the candidate journey to ensure a positive experience - Collaborating with hiring managers and work closely with HR Business Partners and the Talent Acquisition & HR MI Specialist to understand the business needs and effectively recruit - Executing recruitment campaigns within agreed time-lines with as focus on cost reduction - Sourcing, screening and interviewing (where appropriate) candidates for vacancies - Scheduling interviews, design and deliver candidates assessment centres - Supporting employee on-boarding, liaising with colleagues in L&D and line managers to ensure on-boarding and induction plans are in place - Working with HR Business Partners and the Talent Specialist to drive the D&I agenda and talent initiatives - Supporting on HR projects as required   We’d like to hear from you if you - Have good experiences as a HR Generalist / Business Partner - Have recruitment experience gained from either in-house or an agency environment - Have experience of directly liaising with hiring managers to gather their requirements - Have excellent interpersonal and problem-solving skills, and can make effective recommendations and decisions - Can build strong relationships with internal and external stakeholders - Can manage multiple recruitment campaigns with geographically dispersed diverse stakeholder groups
ID
2022-1234
Position Type
Temporary Full-Time
Job Locations UK-Swansea
Posted Date 3 weeks ago(09/06/2022 09:39)
Can you deliver great service?   Our Assistant Underwriters provide an excellent service to our clients ensuring all sales and service enquiries are processed efficiently by phone and email.  Working as part of our Policy Operations team you will undertake a wide range of activities, building your underwriting knowledge and understanding of our products.   The location for this role is our Swansea office, we are currently trailing different patterns of home and office working to determine to optimum working arrangements for the future. During the trial period the classification of this role is Office Primary. Typically this has entailed three days in the office and two days working from home.   Reporting to a Team Leader, your main responsibilities in the role will be to:  - Work with insurance brokers and direct clients to handle new enquiries, amendments to existing policies and policy renewal - Act as a key liaison between the business and our customers providing regularly updates on every stage of the process - Maintain effective working relationships with brokers and other stakeholders - Produce policy documentation, creating and issuing correspondence to customers and brokers - Build your knowledge of our products and services to become a subject matter expert - Play your part in a culture of change as an individual and as a team member We’d like to hear from you if you have - The ability to work, both, as part of a team and independently - A set of interpersonal skills that enable you to work successfully with clients by phone or correspondence - A keen eye for detail and high level of accuracy - A deep understanding of what good customer service involves - Excellent organisational skills and the ability to prioritise - The drive to continually improve the way we work and the services we provide What you'll get in return - Training and Support - Flexible employee benefits including a range of discounts from retailers - Bonus opportunities - Annual salary review - Opportunities to progress your career with ERS
ID
2022-1232
Position Type
Permanent Full-Time
Job Locations UK-London
Posted Date 1 month ago(26/05/2022 11:45)
Are you a Risk Analyst that’s looking to a key member of a high performing team?   As a key member of the Risk Management Team, the Risk Analyst is expected to assist the Risk Manager with the developing and maintaining of an effective risk management framework across the business from Syndicate 1856, and with ensuring that Lloyd's and Solvency II requirements are being met.   Reporting to the Risk Manager your main responsibilities in the role will be to: - Collate and validate risk and controls information from the business, update sections of the Risk Register, Accepted Risk Register and Emerging Risk Register. - Assist the business in developing and implementing effective controls and follow up the actions to address control weaknesses identified. - Produce parts of Risk MI reports and dashboards. - Liaise with the business to obtain the source data for the reporting of Risk Tolerance limits and Key Control Indicators. - Coordinate the Risk Event reporting and maintaining the Risk Event Log. Ensure that root cause analysis has been carried out and follow up the agreed actions. - Perform in-depth reviews of business areas to ensure that their risks and controls are accurately reflected in the Risk Register.   The location for this role is our London office, we are currently trailing a hybrid working pattern of 3 days in the office & 2 days working from home.   What you’ll get in return: - 25 days holiday - Discretionary bonus scheme - Employee assistance programme - Annual holiday buy (up to 3 extra days) - Salary sacrifice benefits - Annual benefits reviews - Enhanced Family Friendly Benefits   We'd like to hear from you, if you: - Have the ability to develop and maintain effective working relationships across the business whilst engaging with colleagues across the company to secure support, participation and input to achieve the required outcomes. - Are experienced in Risk, Audit or Solvency II implementation team within an insurance company or consultancy. - Have previously documented processes, risk and controls. - An understanding of the basic concept of Risk Management.
ID
2022-1203
Position Type
Permanent Full-Time
Job Locations UK-London
Posted Date 2 months ago(29/04/2022 10:46)
Do you have in-depth experience of underwriting commercial motor? Could your leadership and support ensure our underwriters surpass their financial targets?    Our Senior Underwriters are responsible for the execution of our underwriting strategy and underwriting appetite, and they materially contribute to the achievement of our short- and medium-term financial plans. Our Senior Underwriters are responsible for a range of complex underwriting activities and provide technical and operational support to a team of experienced underwriters.   Their role is highly visible in the market, involving extensive broker contact when communicating our strategy, managing the financial performance of existing relationships, and when seeking to broaden our market penetration.    Supported by the Product Manager you’ll be: - Providing technical and trading leadership to a team of experienced and skilled underwriters - Providing input to the development and execution of the underwriting strategy for your product(s) based on your market knowledge and product expertise - Contributing to the management of portfolio performance through the analysis of results, execution of our selection and pricing strategies and providing recommendation on which actions will drive continuous performance improvement - Underwriting a range of risks in accordance with our appetite, and providing feedback so that we can continuously refine our underwriting appetite - Acting as a point of technical referral and gathering opinions from others in the team, brokers, and internal functions - Horizon scanning and identifying opportunities in the market to outperform competitors through superior risk selection and proactive management of our business mix - Working with other areas of the business to ensure that we deliver a clear and seamless set of propositions to the market   What you can expect in return: - 25 days holiday - Discretionary bonus scheme - Employee assistance programme - Annual holiday buy (up to 3 extra days) - Salary sacrifice benefits - Annual benefits reviews - Enhanced Family Friendly Benefits   We’d like to hear from you if you have: - The ability to lead a talent of talented underwriters towards the achievement of their financial targets - Extensive technical underwriting knowledge including factors that drive product performance, market dynamics which influence how the product is deliver and the requirements of the end customer  - Excellent commercial awareness, able to spot and take advantage of opportunities enhancing our financial performance - Detailed understanding of pricing practices and methodologies, with the ability and experience to help us persistently enhance our pricing capability - Brilliant interpersonal skills able to build and maintain value adding relationships quicklyExtensive knowledge of and experience in a sophisticated underwriting control environment 
ID
2022-1162
Position Type
Permanent Full-Time
Job Locations UK-London
Posted Date 2 months ago(29/04/2022 10:35)
Do you have experience of underwriting commercial motor, and the ability to build long standing relationships with brokers?   Our Underwriters are responsible for the execution of our underwriting strategy and underwriting appetite, materially contributing to the achievement of our short- and medium-term financial plans. They are responsible for a range of complex underwriting activities and fulfil a visible role involving broker contact and seek opportunities to broaden our market penetration. ERS is a leading underwriter of a wide range of insurance products, however unique the vehicle and use, our Commercial team have got the cover to match.   Supported by the Product Manager and Senior Underwriter you’ll be:  - Providing input to the development of our underwriting appetite based on your market knowledge and product expertise - Contributing to the management of portfolio performance through the execution of our selection and pricing strategies and providing recommendations as to actions which will drive continuous improvements - Underwriting a range of risks in accordance with our stated underwriting appetite - A point of technical referral from brokers to internal functions, using your risk and product knowledge - Providing feedback to Product Managers and members of the Pricing team regarding the effectiveness of our risk pricing models to help us constantly drive enhanced accuracy in our pricing model - Ensuring that, we operate in a way which is consistent with all legal and regulatory provisions   What you can expect in return:  - 25 days holiday - Discretionary bonus scheme - Employee assistance programme - Annual holiday buy (up to 3 extra days) - Salary sacrifice benefits - Annual benefits reviews - Enhanced Family Friendly Benefits   We’d like to hear from you if you have: - A great commercial acumen, and are financially astute, able to take ownership for your area - An understanding of underwriting strategy and risk appetites, along with the ability to operate within these to achieve financial targets - Technical knowledge of motor products including features of the product, factors that drive performance and market dynamics - Underwriting, risk selection and pricing skills which will ensure that we optimize our financial performance - An understanding of pricing practices and methodologies with the ability to help us constantly enhance our pricing capability - Excellent interpersonal skills, able to manual trade and build value adding relationships with a variety of stakeholders both internal and external - Knowledge of the legal, regulatory and compliance provisions that apply to the UK motor insurance market
ID
2022-1161
Position Type
Permanent Full-Time
Job Locations UK-London
Posted Date 2 months ago(28/04/2022 17:48)
Could you lead the creation of our marketing campaigns?   We’ve recently expanded our marketing team to drive growth in our specialist business areas and we’re looking for an expert Marketing Manager to join our fun and energetic team. Working closely with our Product and Sales teams using, the full marketing mix to deliver performance driven plans, leading on the delivery of marketing initiatives and campaigns to elevate ERS’ specialist motor insurance reputation whilst creating demand for ERS’ Agriculture & Commercial products. A passion for motors would be ideal but not essential. This role is strategic and creative with a need for strong project management.   Supported by the Head of Marketing your main responsibilities in the role will be to: - Develop and deliver performance-driven integrated marketing plans and communication schedules, ensuring ERS’ value proposition is clearly defined - Work with internal stakeholders to support effective delivery of campaigns, projects and events on time and within budget - Drive consistency around brand positioning, marketing campaign strategies and creative executions - Lead and manage research outputs to develop a solid understanding of our customer segments to drive actionable insights to inform marketing strategies - Use the full marketing mix to create stand-out campaigns and maximise value across owned, earned and paid channels - Deliver sustainable demand and qualified sales leads to business development counterparts - Manage day-to day internal and external partner relationships (creative, production) - Build relationships with industry and consumer media titles when required - Efficiently manage budgets   What you’ll get in return: - 25 days holiday - Discretionary bonus scheme - Employee assistance programme - Annual holiday buy (up to 3 extra days) - Salary sacrifice benefits - Annual benefits reviews - Enhanced Family Friendly Benefits   We’d like to hear from you if you have: - An impressive track record in marketing (either client or agency side) with experience of planning, developing, and managing successful integrated campaigns - Strong experience of building and managing a communications plan which integrates with wider marketing channels - Understanding of digital and social marketing techniques preferred. An expert in managing a variety of projects in a dynamic environment with great attention to detail - Proven lead-generation capabilities - Clear understanding of how to develop differentiated value proposition, positioning and messaging in a competitive market - A strong understanding of different multi-channel marketing capabilities and how they work together - Experience of delivering stand-out marketing integrated campaigns and maximising value across Product Marketing, Content, social media, Brand Campaign Management and Creative (design, copywriting) - Event experience preferred but not essential - Excellent written and presentation skills - A passionate presenter and communicator with the capability to engage multiple stakeholders - Experience in managing creative agencies and partners
ID
2022-1160
Position Type
Permanent Full-Time
Job Locations UK-Swansea
Posted Date 2 days ago(24/06/2022 16:29)
Do you have experience turning non-technical requirements into actionable requirements for development teams?   Our Senior Technical Systems Analysts deliver product change analysis and support the implementation of changes across the business. They work closely with colleagues in Underwriting, IT and Business Change to gather required system changes. They act as a key conduit between technical and non-technical stakeholders, ensuring consistent frames of reference and coordinating various points of view.   They deliver product changes by providing clear, robust, and fit for purpose agile based requirements to help deliver product changes in line with the defined delivery frameworks, governance, and SLAs, whilst also supporting ongoing communication with business stakeholders, third parties and suppliers as part of delivery.   Reporting to the Product Analysis Lead your main responsibilities in the role will be to: - Lead the elicitation of product related requirements through Business Stakeholder and Third-Party engagement - Facilitate the management of product backlogs according to agreed priorities, so changes are picked up in a timely manner in line with business expectations - Ensure requirements are fit for purpose and adhere to product analysis governance - Clearly understand and be able to articulate business/system outcomes and map them to requirements - Challenge the business to accurately define the changes necessary to deliver the business outcomes that are being sought - Provide valuable insight and input into discussions on proposed business solutions What you’ll get in return: - 25 days holiday - Discretionary bonus scheme - Employee assistance programme - Annual holiday buy (up to 3 extra days) - Salary sacrifice benefits - Annual benefits reviews - Professional qualifications and study support   Get in touch if you have: - An appreciation for how the insurance market operates - A good knowledge of the MS Office Suite - The ability to carry out contemporary requirements elicitation in an agile environment (e.g. SCRUM and Kanban) - Excellent communication skills – written, verbal and oral and able to work with stakeholders at a variety of levels - High level of analysis, logical reasoning, and problem-solving skills - The ability to work to challenging delivery deadlines, without compromising on quality
ID
2022-1149
Position Type
Permanent Full-Time
Job Locations UK-London
Posted Date 3 months ago(01/04/2022 08:53)
Do you have experience of providing first line IT support? Our Senior Support Analysts provide Subject Matter Expert direction to our Support Analysts, assisting with task assignment, queue state reviews, guidance and undertake delivery of policy / process laid out by the service delivery lead. They also assist with team administration duties, ensure Service Management Functions, Major Incident Management, Business Liaison, Escalation Pathways and Business Communications are undertaken. Supported by the Service Delivery Lead your main responsibilities in the role will be to: - Assist with ensuring the open ticket count is kept to a minimum, delivering quality assurance, guiding team KPI’s, ensuring that SLA’s are met and Service Desk telephony operations are delivered efficiently - Assist ensuring all work undertaken within the department is correctly logged within the call logging system Ivanti ISM and processed through the lifecycle - Assist with ensuring maintenance support task are undertaken by the team including, Antivirus compliance, Security patching, Image build & update and various IT Security functions including user & security group and Active Directory - Assist ensuring escalations are reviewed / mitigated, where necessary escalate matters to prevent customer dissatisfaction - Produce service management, team dashboards and account performance reports to an agreed schedule or upon request - Act as a Senior to participate in on-call & out-of-hours support as needed   What you’ll get in return: - 25 days holiday - Discretionary bonus scheme - Employee assistance programme - Annual holiday buy (up to 3 extra days) - Salary sacrifice benefits - Annual benefits reviews - Professional qualifications and study support   We'd like to hear from you, if you: - Are great at problem solving, capable of working to deadlines with high level of attention to detail and have a keen desire to learn and progress - Have a strong understanding of ITIL (a qualification is not essential) - Have previous experience working at a senior level within a Service Desk environment - Possess expert knowledge, understanding and experience of common computing principles and technologies e.g. Printers, Networking, Citrix, Active Directory, Sophos Antivirus and DLP - Are personable and a great communicator, able to work effectively remotely with colleagues geographically dispersed across the UK and abroad
ID
2022-1145
Position Type
Permanent Full-Time
Job Locations UK-London
Posted Date 3 months ago(16/03/2022 16:41)
Have you considered a career in the fast-moving insurance industry? Are you an Excel expert eager to demonstrate your skills?   Our Graduate Performance Analysts are fundamental to ensuring accurate and timely provision of data and analysis to the business. They primarily provide their support to the Underwriting and Finance communities and regularly liaise with Underwriters, Product Managers, and operational support staff. They make use of the tools and technology available in TM1 and Power BI and knowledge of VBA to automate many of the manual activities the team are tasked with.    We are currently trailing different patterns of home and office working to determine to optimum working arrangements for the future. During the trial period the classification of this role is Office Primary. Typically, this has entailed three days in the office and two days working from home per week.   What you’ll be doing: - Gathering requirements to design and build MI reports to support the business - Coordinating and collating responses from the business in support of commentary information and findings for report delivery - Identifying key trends in areas of opportunity and highlighting to Business Partners - Developing effective reporting, analytics tools, and associated data sets in support of commentary and insight - Troubleshooting and identifying action improvements in respect of report generation and distribution - Supporting the development of effective analytics tools and associated datasets - Assisting the Finance Business Partners and Financial Planning & Analytics teams in the production and delivery of recurring senior management and Executive reporting together with specific detailed business area reports   We’d like for you to get in touch if you have: - Programming skills - Degree with a significant statistical/quantitative elements (for example Computer Science, Mathematical, Physics, Biology) - Scripting skills (eg VBA) and knowledge of MS Excel - Understanding of good design principles and good coding practices - An interest/understanding of the insurance market - Experience using SQL, including complex queries from multiple data sources - Experience using statistical software such as Python or R to manage and/or analyse data - Proficiency in statistics such as distributions, predictive modelling, data validation, statistical testing, and regression would be an advantage - Openness to learning new technologies and programming languages   It would be great if you have previous experience of using TM1 or Power BI, but this isn't essential, and training will be provided.    What you’ll get in return: - 25 days holiday - Discretionary bonus scheme - Employee assistance programme - Annual holiday buy (up to 3 extra days) - Salary sacrifice benefits - Annual benefits reviews - Professional qualifications and study support  
ID
2022-1124
Position Type
Permanent Full-Time
Job Locations UK-Swansea
Posted Date 4 months ago(24/02/2022 14:59)
Do you have experience of providing business intelligence solutions?   Our Senior Business Intelligence Developers take a leading role with the junior members of the team, providing technical support and peer review of the work completed. They aid in the delivery of high-quality BI reporting solutions as part of the central business intelligence team. They also support the databases service team to ensure SQL database performance and provide internal database technology.   What you’ll be doing: - Ensuring production of high-quality BI reporting solutions (e.g., BI reports, dashboards, financial reports) to agreed schedules and following the agreed team standards and processes - Ensuring that agreed levels of documentation and handovers are completed to enable the support and continued development of BI solutions - Liaising with the business personnel to review, refine and document business requirements - Support the continuous improvement of BI technical environments to ensure required service levels are met and known service issues are resolved - Sharing knowledge and expertise with other team members to enable continued skills development - Supporting with deployment and release management, pipeline control and data pipelines   We’d like to hear from you if you have knowledge of delivering Business Intelligence solutions using: - T-SQL Development (MS SQL Server 2005, 2008, 2012) - MS Integration Services (SSIS) including development of full DW ETL Solutions - MS Analysis Services (SSAS) for complex cube reporting solutions - MS Reporting Services (SSRS) including development of complex reports - Kimball Dimensional Modelling Methodology What you’ll get in return: - 25 days holiday - Discretionary bonus scheme - Employee assistance programme - Annual holiday buy (up to 3 extra days) - Salary sacrifice benefits - Annual benefits reviews - Professional qualifications and study support
ID
2022-1119
Position Type
Permanent Full-Time
Job Locations UK-Swansea
Posted Date 5 months ago(07/02/2022 18:13)
Are you an experienced Linux Infrastructure Engineer looking for a new challenge?   Our Senior Infrastructure Engineers provide technical expertise to assist with the objective of delivering and developing a stable and secure operational infrastructure service that meets business requirements. They support the business in BAU, project delivery and R&D capacities following industry best practices, while collaborating with team members, third-parties and other departments.   Reporting to the IT Infrastructure Manager your main accountabilities in the role will be to: - Participate in or carryout BAU, Projects, and R&D activities - To ensure the internal Service Management System (SCSM) is used to efficiently manage service requests, incidents, problems and changes - Build, Maintain, Troubleshoot, upgrade or develop the SQL Infrastructure - Build, maintain, troubleshoot, upgrade or develop the VMware and storage infrastructure - Monitor, respond and report on capacity management and infrastructure performance and report to management - Build, maintain, troubleshoot or develop the infrastructure monitoring platforms - Build, maintain, troubleshoot or develop the Disaster Recovery and Business Continuity systems while identifying opportunities for improvement - Assist with the upkeep and maintenance of corporate Data Centres, Disaster Recovery Suites and Local server rooms across a range of geographical locations within the UK   What you’ll get in return: - 25 days holiday - Discretionary bonus scheme - Employee assistance programme - Annual holiday buy (up to 3 extra days) - Salary sacrifice benefits - Annual benefits reviews - Professional qualifications and study support   You will have an excellent knowledge of deploying and supporting Linux Server Operating Systems including CentOS and RedHat. You’ll also have experience designing, deploying and supporting containerisation platforms and technologies such as Docker, OpenShift, Kubernetes. We’d like to hear from you if you have: - Red Hat certified engineer (or equivalent experience) - Excellent knowledge of deploying, supporting, and migrating Linux Server Operating Systems including CentOS and RedHat - Strong experience designing, deploying, and supporting containerisation platforms and technologies e.g., Docker, OpenShift, Kubernetes - Strong experience using orchestration and configuration tools such as Ansible, puppet etc - Experience deploying and supporting application stacks on Linux OS e.g., Apache, Tomcat, Hadoop, Spark, JMS - Continuous Integration/Delivery e.g., Jenkins - Experienced with user authentication using MS Active Directory - Experience of backup and DR - Experience of infrastructure and application performance monitoring
ID
2022-1112
Position Type
Permanent Full-Time
Job Locations UK-Swansea
Posted Date 5 months ago(31/01/2022 16:45)
Do you have a law degree or experience working in a legal practice?   Our Personal Injury Claims Handlers negotiate the settlement of claims in an efficient, fair and economical manner in line with the policy wording and Claims Handling Manual. They provide excellent customer service, maintain policy and where possible promote a speedy recovery.   Reporting to a Team Leader some of your responsibilities in the role will be to: - Comply with pre and post litigation procedures through the life of a claim to conclude the case effectively and economically - Validate claims and check all the details agree with our records - Identifying and referring questionable underwriting - Establish clearly the circumstances of any loss and make appropriate liability enquiries - Validate accounts/fee notes and authorising payments - Maintain accurate estimates throughout the life of the claim and make adjustments where appropriate   About You Due to the nature of the role and day to day responsibilities a solid legal education is essential. We’d love to hear from you if you’ve got the below skills and experience: - Experience of working in a legal envionrment - Law degree or equivalent - Strong interpersonal and relationship building skills - Highly articulate and numerate - A focus on the delivery of first class customer service - Very organised with an innate ability to prioritise and deliver What you’ll get in return: - 25 days holiday - Discretionary bonus scheme - Employee assistance programme - Annual holiday buy (up to 3 extra days) - Salary sacrifice benefits - Annual benefits reviews - Professional qualifications and study support
ID
2022-1108
Position Type
Permanent Full-Time
Job Locations UK-Swansea
Posted Date 5 months ago(10/01/2022 13:38)
Do you want to pursue a career in training? Could you partner with our business leaders and build an understanding of their training needs?     Our Junior Technical Trainer will design and deliver professional and innovative learning interventions across all areas of the business, ensuring that colleagues remain engaged throughout the process, and acquire knowledge to transfer to their role with confidence. Junior Technical Trainer will partner with stakeholders at a variety of levels across the business and take responsibility for their own development, continuously refreshing and building their understanding of both the business and the regulated industry in which we operate.    Supported by the Technical Training & Development Manager your main responsibilities will be to: - Design, develop and deliver a range of learning and development programmes and initiatives to meet the organisations needs and future ambitions - Deliver the corporate induction programme for all new employees, introducing necessary changes to ensure the content is innovative and engaging and aligned with business goals and objectives - Support the delivery of the change agenda by creating targeted training interventions, working closely with the change team and key stakeholders to ensure change is embedded successfully throughout the business - Work closely with our compliance team to understand key regulatory training requirements and design and deliver effective learning solutions to support the delivery of our compliance agenda (Lloyd’s/FCA) - Design & deliver system training and desktop process guides to ensure our colleagues have the necessary skills & knowledge to utilise our policy and claims systems effectively - Deliver & facilitate workshops across all areas of the business including the senior leadership team   We’d like to hear from you if you have: - Great interpersonal skills, able to liaise with stakeholders are a variety of levels across the business - The ability to operate flexibly and adapt quickly to the changing needs of the business and learners - Good IT skills, able to design and administer e-learning modules through our talent management platform - An interest in progressing a career in L&D or Training   What you’ll get in return: - 25 days holiday - Discretionary bonus scheme - Employee assistance programme - Annual holiday buy (up to 3 extra days) - Salary sacrifice benefits - Annual benefits reviews - Professional qualifications and study support  
ID
2022-1097
Position Type
Permanent Full-Time